Frequently Asked Questions

After experimenting with hundreds of foam and spring combinations, our industry experts and focus groups have helped us determine that an all foam mattress with copper infused memory foam provides the most comfort and support possible. The most important thing that we did before creating the Layla was listening to you, the customer. Your top four concerns were airflow, cooling, comfort, and health. We’ve knocked it out of the park and are 4 for 4.
Shipping is free to all 50 states
There are absolutely no fees for returns. You will receive every penny back that you paid after the return has been completed.
Our warranty covers sagging (more than 1”), loss of shape, and splitting or cracking of the foam. The warranty also covers loss of mattress height.
Also, our warranty is only valid for customers who have bought their Layla mattress directly from Layla. Warranties do not transfer.
The mattress will take its shape instantly. There is no break in period or any of that nonsense.
Our mattress has gone through federally required tests and has passed all fire and burn tests as required.
If you have a bed that uses a metal frame, or bed rails then you will need a boxspring (mattress foundation). If you have a bed with slats or a platform bed, then a boxspring is not required.
Twin 38” x 74” x 10”
Twin XL 38” x 80” x 10”
Full 54” x 74” x 10”
Queen 60” x 80” x 10”
King 76” x 80” x 10”
Cal King 72” x 84” x 10”
Our mattress mattress is proudly made in America. Our foam is poured in Georgia, and California and assembled in Arizona. Our mattress cover and label tag are both made in North Carolina. And our founders were made (born) in California and New Jersey!
You can sleep on our mattress for up to 4 months after the purchase date. However, since you have been sleeping on a particular mattress for a long time, we ask that you allow your body to get used to your new Layla and wait at least two weeks before your decide whether or not you love it. After two weeks, and before 4 months of the purchase date if you decide that you don’t love the mattress, you may return it for a full refund. Although we find it hard to believe that you won’t love it.
Simply email or call one of our Sleep Advisor’s (SA’s) and we will arrange for a local charity to pick up the mattress from you. You do not need to worry about getting the mattress back in its original packaging. We will pick it up as-is. The charity will give you a pick up receipt. Simply send us a picture of that and we will issue your refund in full.
Stains, rips, tears, burns on the mattress cover.
The Layla mattress is CERTI-PUR certified and does not contain harmful chemicals or odors.
The mattress cover is a removable zipper cover, however we recommend that you dry clean only.
We offer the Layla Mattress in Soft and Firm.
Simply unzip and remove the cover, flip the mattress over, zip cover back on, and enjoy!
Yes. The Layla mattress is adjustable bed friendly
Although spending a night in a homeless shelter doesn’t cost the homeless anything, it does cost the shelter a lot of money. These shelters are usually privately funded and more often than not don’t receive any funds from the city or the state. When you buy a Layla mattress, Layla will cover the cost to house a homeless person in a city shelter for one night. Together our goal is to sell enough mattresses to cover the operational costs for every shelter in America year round.
Currently we are working with shelters in San Francisco only. We plan to quickly duplicate this model in other cities nationwide.